Environmentally Sustainable Hotel Operations: The Case of the Shangri-La Group

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dc.contributor.authorGlenn Baxter
dc.contributor.authorPanarat Srisaeng
dc.date.accessioned2025-10-08T04:09:17Z
dc.date.available2025-10-08T04:09:17Z
dc.date.issued2020-12-31
dc.description.abstractThis study used a qualitative instrumnental case study research design to examine how a major hotel chain manages its operations in an environmentally sustainable manner. The Shangri-La Group was selected as the case company. The study period was from 2010 to 2018. The qualitative data gahered for the study was examined by document analysis. The study found that despite the increase in the number of properties in the Shangri-La Group portfolio, the Group’s annual Scope 1 and Scope 2 emissions, the Group’s annual energy and water consumption have all exhibited a downward trend from 2010 to 2018. Over the study period, the Group implemented a range of energy and water saving measures. The Group has also implemented sustainable waste management policies and procedures to mitigate wastes generation and aims to handle wastes in the most environmentally friendly manner. Throughout the study period, there was a consistent increase in the number of propertiesthat were awarded ISO14001 certification.
dc.identifier.doi10.14311/MAD.2020.01.01
dc.identifier.issn2730-2911
dc.identifier.urihttps://repository.dusit.ac.th/handle/123456789/13062
dc.language.isoen
dc.publisherวารสารเพื่อการพัฒนาการท่องเที่ยวสู่ความยั่งยืน
dc.relation.ispartofseriesVolume2 Issue 2 เดือนกรกฎาคม-ธันวาคม 2563; Page 1-26
dc.subjectcase study
dc.subjectenvironmentally sustainable hotels
dc.subjecthotel energy management
dc.subjecthotel
dc.subjectwaste management
dc.subjecthotel water management
dc.subjectShangri-La Group
dc.titleEnvironmentally Sustainable Hotel Operations: The Case of the Shangri-La Group
dc.typeArticle
mods.location.urlhttps://scholar.google.com/citations?view_op=view_citation&hl=en&user=LhhYjdcAAAAJ&cstart=20&pagesize=80&citation_for_view=LhhYjdcAAAAJ:4DMP91E08xMC
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