Browsing by Author "Kok Wai Wong"

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    System architecture of a student relationship management system using Internet of Things to collect digital footprint of higher education institutions
    (Kassel University Press GmbH, 2019) Nualsri Songsom; Prachyanun Nilsook; Panita Wannapiroon; Chun Che Fung; Kok Wai Wong; N. Songsom; Faculty of Management, Suan Dusit University, Bangkok, Thailand; email: nuasri_son@dusit.ac.th
    Effective system development to support higher education institutions is important. There are two steps in developing a good system and they are system architecture analysis and design. The first task of this research is to design the use case diagrams, system overview and the system architecture. The second is to evaluate the system architecture of a proposed Student Relationship Management (SRM) system using Internet of Things (IoT) to collect digital footprint of higher education institutions. The outcome of this research include the system architecture of the proposed student relationship management system (SRMS)-IoT consists of six main parts: 1) service stations, 2) system identification, 3) system integration API, 4) SRM internal system, 5) report analytic and 6) web server and database server. Evaluation of the results shows an overall appropriateness at a very high level: the overall appropriateness of usability result was also at a very high level, which shows that this research is appropriate to be used as a guideline for further system development to support student services, and to promote learning and analysis of student behavior in higher education institutions. � 2019 Kassel University Press GmbH.
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    System design of a student relationship management system using the internet of things to collect the digital footprint
    (International Journal of Information and Education Technology, 2020) Nualsri Songsom; Prachyanun Nilsook; Panita Wannapiroon; Lance Chun Che Fung; Kok Wai Wong
    Information systems plays an important role in the development of many perspectives on the part of higher education institutions, especially in the management of studentsÕ lives. Systems must be accessible and meet the needs of students, and allow higher education institutions to receive accurate and appropriate information. The purpose of this research was to design a system in the form of a student relationship management system (SRMS) using the Internet of Things (IoT) to collect digital footprint. These include the provision of an overview service station for monitoring students, the determination of relevant actors, the IoT process diagram, a sequence diagram and an entity relationship diagram. The results of the evaluation showed an overall very high level of appropriateness and a very high level in terms of the overall appropriateness of the usability of the system. All of the system design aspects for developing the system for collecting the digital footprint of higher education institutions to support student services and student behavior were shown to be appropriate. © 2020 by the authors.